Thank you for shopping with CosmoGlow! We are committed to delivering your order quickly and safely. Please review our shipping policy below for details on processing times, delivery estimates, and available shipping options by region.

United States Shipping

Free Standard Shipping

Enjoy free shipping on all orders with a simple and efficient process:

Processing Time	1–5 business days for all orders.
Shipping Time	3–7 business days after processing, depending on your location and postal service efficiency.
Carriers	USPS, YunExpress, and Yanwen ensure safe delivery.
Order Cut-off Time	Orders placed after 7:00 PM EST will be processed the following business day.

 

Priority Processing + Insured Shipping

For $4.99 USD, upgrade to priority processing and insured shipping for faster handling and extra protection:

Processing Time	1–3 business days.
Shipping Time	Expedited delivery within 3–7 business days after processing.
Insured Shipping	Your order is fully insured against loss or damage upon arrival.
Carriers	USPS, YunExpress, and Yanwen ensure safe and fast shipping.

 

United Kingdom Shipping

Free Standard Shipping

Enjoy free shipping with delivery times between 3–7 business days:

Processing Time	1–5 business days for all orders.
Shipping Time	3–7 business days after processing, depending on postal service efficiency.
Carriers	Royal Mail, YunExpress, and Yanwen.

 

Priority Processing + Insured Shipping

Upgrade for faster handling and full coverage:

Processing Time	1–3 business days.
Shipping Time	3–7 business days after processing.
Insured Shipping	Full insurance coverage against loss or damage upon arrival.
Carriers	Royal Mail, YunExpress, and Yanwen.

 

Australia Shipping

Free Standard Shipping

Receive free standard shipping on all orders:

Processing Time	1–5 business days for all orders.
Shipping Time	8–16 business days after processing, depending on postal efficiency.
Carriers	Australia Post, YunExpress, and Yanwen.

 

Priority Processing + Insured Shipping

For $7.64 AUD, enjoy faster handling and secure transit:

Processing Time	1–3 business days.
Shipping Time	3–7 business days after processing.
Insured Shipping	Full coverage against loss or damage upon arrival.
Carriers	Australia Post, YunExpress, and Yanwen.

 

Canada Shipping

Free Standard Shipping

Take advantage of free shipping on all orders:

Processing Time	1–5 business days for all orders.
Shipping Time	7–14 business days after processing.
Carriers	Canada Post, YunExpress, and Yanwen.

 

Priority Processing + Insured Shipping

For $6.82 CAD, opt for priority processing and insured shipping for a faster and more secure delivery:

Processing Time	1–3 business days.
Shipping Time	3–7 business days after processing.
Insured Shipping	Full insurance for loss or damage upon arrival.
Carriers	Canada Post, YunExpress, and Yanwen.

 

Rest of World Shipping

We ship worldwide! Shipping times and any applicable fees for countries not listed above will be displayed at checkout once you enter your shipping address.

Processing Time	1–5 business days for all orders.
Shipping Time	Varies by destination – displayed at checkout.
Carriers	YunExpress, Yanwen, and local postal carriers.

 

Order Tracking

You will receive a tracking number via email once your order has been dispatched. Please allow 24–48 hours for tracking information to update in the system.

To track your order, visit our Track Your Order page and enter your order details. Please make sure to check your spam or junk folder in case our shipping confirmation emails are redirected there.

If your order has not been updated in the system for an extended period, this may be due to courier delays. If your order exceeds the estimated delivery time, please don’t hesitate to contact us at cosmoglow1@outlook.com or through our Contact Us page.

Shipping Delays

Unforeseen factors such as extreme weather conditions, public holidays, or postal service disruptions may occasionally cause longer delivery times than estimated. We appreciate your patience and understanding during these circumstances.

Please note that all delivery times provided are estimates only and are not guaranteed. CosmoGlow is not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Changes to Orders

Please review your order carefully before finalising it. Once an order has been shipped, it cannot be changed, modified, or redirected. If you need to make a change before your order is dispatched, please contact us immediately at cosmoglow1@outlook.com.

Customs & Import Charges

For international orders, your shipment may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient. CosmoGlow is not responsible for any customs delays or additional fees incurred.

Contact Us

If you have any questions about your shipment or our shipping policy, please reach out to our customer support team:

Email: cosmoglow1@outlook.com

We aim to respond to all enquiries within 1–2 business days.